JULY 28, 2012

TIME TO RIDE
  • in 156 days, 4 hours, 20 minutes
  • Resources

    Rider Fundraising FAQ

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      Does any portion of my registration fee count towards my fundraising minimum?

      No portion of a rider's registration fee counts toward the fundraising minimum. Registration fees help defray event operating expenses. Riders may make a voluntary contribution to their ride at the time of registration or at any other time that would count towards their fundraising minimum.

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      Is there a minimum amount of money that a rider must raise to participate in the Connecticut Challenge?

      Yes. The CT Challenge Bike Ride is a required fundraising event. All registered riders commit to raise a minimum amount of money depending on the distance they select when they register. If a rider has not raised his/her minimum amount by September 28, 2012 the balance of the minimum will automatically be charged to the credit card provided at registration.

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      If I am a member of a team riding in the Connecticut Challenge, can my team cover my fundraising requirement?

      No. All registered riders are required to raise their individual minimum. All donors to a team should be directed to specify which rider they want to credit their donation to so it can be properly recorded and credited to a rider's account.

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      If I register to ride one distance. Can I later change my mind and ride a difference distance?

      Yes. In some cases this is an easy change, but in others it may be more complicated, requiring you to re-register. If you want to change your distance, please notify the Connecticut Challenge Info Desk at info@ctchallenge.org. You must notify us in advance of the event date.

    Donor Fundraising FAQ

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      How do I make a donation on this website?

      Select "Give" from the main menu. Search for the name of a rider, then click on their name, and you will be linked to their donation page.

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      How can I see how much a rider has raised to date?

      Go to the Give page, search for the rider by first or last name and the amount they have raised to date will be displayed.

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      Will I receive a receipt for my donation?

      All donors who provide their email address will receive a donation receipt via email that can be used for tax purposes. The CT Challenge does not share it's email list with outside organizations. All donors of $250 or more will receive a written acknowledgement of the donation from the Connecticut Challenge. This can act as a receipt for tax purposes. Donors by check of less than $250 should keep their canceled check as their receipt.

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      Can I change how my donation or name shows up in the Honor Roll? Can I have my name and donation amount removed from the Honor Roll altogether?

      Yes to both questions. Please contact the CT Challenge Info Desk at info@ctchallenge.org with your desired change.

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      How do I make a donation by check?

      Print out a copy of the Donor Form. Complete it and mail it with your check to Connecticut Challenge, PO Box 566, Southport, CT 06890. Your donation will be credited to the rider you designate on the form.

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      Where do I send a donation check?

      Checks made payable to "Connecticut Challenge" should be mailed to Connecticut Challenge, P.O. Box 566, Southport, CT 06890. Please print, complete and include a Donor Form.

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      What is the CT Challenge Tax ID #?

      The CT Challenge Federal Tax ID # is 20-2777748. All information like this can be found on the website.

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      What is a Matching Gift Donation?

      Many companies will match donations by their employees to qualifying organizations. After making your donation online or by check, employees should mail or fax their company's matching gift form to the CT Challenge. We will take care of the rest. Matching gift programs are a simple way for donors to double their donation. You can view more information on the Matching Gifts page on our website, in the "Give" section.

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      Where do I send company Matching Gift forms?

      Send them to Connecticut Challenge, PO Box 566, Southport, CT 06890 or fax them to 203-621-3279

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      How can I get a copy of a letter that certifies the CT Challenge as a 501(c)(3) non-profit organization?

      You can easily download a pdf of this letter from the Charitable Information page of this website, which is in the "Give" section.

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      Can I go back and change the amount of my donation?

      No. You cannot change the amount of a previous donation. You can only make another, separate donation.

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      I made a donation to the wrong rider. Can I change it?

      Contact us at info@ctchallenge.org and we can direct your donation to the correct rider.

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      Can I make a donation in honor or memory of someone and have it recognized on the website?

      No. This functionality doesn't exist online.

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      Can I change the dedication for my donation?

      Contact us info@ctchallenge.org and we can change your dedication for you.

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      What happens to donations made after the September 28, 2012 deadline?

      They are still credited to the rider's account and count toward their fundraising goal!

    Volunteer FAQ

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      Is it possible to choose which volunteer activity I get assigned?

      We do our best to assign volunteers to work in the position they request. If there is a position that you are unable to do, let us know and we'll be sure to accommodate that. In general, most volunteers get their first or second request.

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      Do I have to register in order to volunteer?

      Yes, all volunteers must register. 250+ volunteers help us to run the event. During registration you will choose the job(s) you would like to do and this helps us to efficiently task and organize our volunteers.

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      Do I pay a registration fee to volunteer?

      There is no fee to register as a volunteer. Most volunteers do make a donation to support cancer survivors. Others choose to register as a virtual rider, for which there is also no fee, in order to actively solicit donations from friends and family to support CT Challenge programs for cancer survivors.

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      Is there a fundraising requirement for volunteers?

      There is no fundraising requirement for volunteers, but we encourage all of our volunteers to raise money. Everyone has a personal reason for participating in the CT Challenge - as a volunteer or cyclist. If you communicate your reason to your friends and family and ask them to support a cause that motivates you - helping cancer survivors - you will be pleasantly surprised by how much money you can raise for a great cause. When you register as a volunteer you will automatically get a fundraising webpage that you can customize with your message. Send the link to this page to your contacts and ask for their support. If you have questions about how to do this, you can email info@ctchallenge.org.

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      When will I find out my final volunteer assignment?

      Our volunteer coordinator will begin final volunteer assignments in June and begin contacting volunteers with their final assignments. When you register, please mark the event date on your calendar so you are sure to keep it open.

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      What should I wear when I volunteer?

      Dress casually and comfortably. Late July can be very hot and humid so please dress accordingly. Shorts are definitely acceptable. All volunteers will receive a light yellow volunteer t-shirt when you arrive that must be worn while you are working.

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      When and where should I report on the day of the event?

      With the exception of volunteers who are working at rest stops far from Westport, all volunteers will report first to Volunteer Check-In at the Hunt Club where you will check in, receive your t-shirt and any additional instructions you will need to do your job. There is plenty of parking on-site at the Hunt Club. All volunteers should be at their assigned post no less than 15 minutes before their shift is scheduled to start.

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      Can I request to be assigned to work with my friend(s)?

      We will do our best to accommodate specific requests. The sooner you register, the better the chances are for success. After you and your friend(s) register on the website, send an email to info@ctchallenge.org to make your request.

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      What do I do if my plans change and I can no longer volunteer at the event?

      Because we assign specific people to specific roles, it is absolutely critical that you notify us as soon as possible if you discover you cannot fulfill your role. We cannot risk having your position go un-filled and need to find a replacement quickly.

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      What happens if it rains on the day of the event?

      The ride goes on rain or shine. Cyclists will ride in the rain and the weather can change quickly. We need all our volunteers to report for their assigned jobs regardless of the weather. We will have cyclists on the road and we will need our volunteers to ensure their safe, smooth and enjoyable ride.

    Training FAQ

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      I need help training for my ride. Do you plan to host any group rides to prepare for the event?

      Yes. When the weather turns warm enough for outdoor riding, we'll be planning training rides to depart from locations like Center for Survivorship, the Trek Store in Fairfield, and others yet to be determined. Sign up for the CT Challenge e-news and you will receive notice of planned events related to the ride. Become a Fan of the CT Challenge on Facebook and you will also hear about training rides in the spring and summer.

    Registration FAQ

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      What is the difference between registering as an individual, starting a team, or joining a team?

      Start a Team: If you want to be a team captain and haven't already registered, you can register as a rider and sign up your team at the same time.

      Join a Team: If you know the name of the team you want to join and haven't already registered, you can sign up as a team member and register as a rider at the same time.

      Join as an Individual: If you want to register as an individual rider, click here. If you decide later to form or join a team, you can easily do so at any time.

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      What is my personal fundraising page? How do I find it?

      Login to your Participant Center to establish a simple address for your fundraising page. You can then give that link to your family and friends so they can easily make donations to your ride.

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      If I register to ride one distance. Can I later change my mind and ride a difference distance?

      Yes. In some cases this is an easy change, but in others it may be more complicated, requiring you to re-register. If you want to change your distance, please notify the Connecticut Challenge at info@ctchallenge.org. You must notify us in advance of the event date.

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      How do I change my "Fundraising Goal"?

      Login to your Participant Center. You can then modify any of your personal information, including your fundraising goal.

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      Is there a minimum amount of money a rider must raise to participate in the CT Challenge Bike Ride?

      Yes. The Connecticut Challenge is a required fundraising event. All registered riders commit to raise a minimum amount of money depending on the distance they select when they register. If a rider has not raised his/her minimum amount by September 28, 2012 the balance of the minimum will automatically be charged to the credit card provided at registration.

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      I want to ride but I am not sure I can raise the required minimum. What should I do?

      Do not register to ride unless you are committed to raising the money. Take that commitment seriously. Experience has shown that riders who put a good effort into their fundraising can raise their minimum easily. Take advantage of the fundraising tips on the website. Most importantly, start early and don't be shy about asking for money. You are supporting cutting edge programs and services for cancer survivors, a very noble cause. If you still don't believe you can raise the money, but want to be involved, we would welcome your help as a volunteer.

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      Does any portion of my registration fee count towards my fundraising minimum?

      No portion of a rider's registration fee counts toward the fundraising minimum. Registration fees help defray event operating expenses. Riders may make a voluntary contribution to their ride at the time of registration or at any other time that would count towards their fundraising minimum.

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      Am I obligated to raise the amount I state as my "Fundraising Goal"?

      The Fundraising Goal you established when you registered is just a goal, not an obligation. You may raise or lower it anytime you wish. You are obligated to raise only your required fundraising minimum. The average in 2010 raised over $1,300. You can achieve that level too!

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      How do I get the 2012 Cycling Jersey or Nike Dri-Fit?

      We produce a special custom cycling jersey and nike dri-fit shirt for the ride. Riders who register before March 2, 2012 can choose to receive either a jersey or a nike dri-fit shirt Free. If you register by March 2, you will receive the jersey/shirt in May. Riders who raise $1,500 before the day of the ride will receive the jersey free when they check in on the day of the ride. Those are the only ways you can be guaranteed to wear the 2012 jersey during your ride. If you surpass $1,500 in your personal fundraising account after the ride, the jersey will be mailed to you after the ride.

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      What happens if I don't reach my required fundraising level?

      If you don't reach your fundraising minimum by the deadline of 9/30/2011, the balance will automatically be charged to the credit card you provided at registration.

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      How can people make an online donation to my ride?

      When you register, you automatically receive a personal web page on the CT Challenge fundraising website. You can provide people with a link directly to your personal page where they can read about your ride and make a secure donation with a credit card. People can also get to your personal fundraising page by visiting http://bike.ctchallenge.org.

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      Why do you have a $750 fundraising minimum? That seems high compared to other charity events.

      The Connecticut Challenge is a fundraising event. This special event is intended to be a reward for riders who do the work necessary to raise their money. Of course, we hope that the people who participate are as committed to the cause of cancer survivorship as we are. The expense of funding the programs supported by the Connecticut Challenge Survivorship Network is considerable so we need to raise as much money as efficiently as possible. We also try to make the event memorable for each participant. If we had a much lower fundraising requirement, our participation numbers would increase, but that would put stress on our organization and volunteers and we could not ensure the safe and great event experience every rider deserves. We also believe our fundraising minimums are very attainable. Our average rider raised over $1,300 in 2011. You can too! Refer to our Fundraising Tips for help with your fundraising.

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      Can I make a donation to my own ride?

      Yes. When you register, you may make an initial donation to your ride to jump-start your fundraising effort. You can always make additional donations to your ride at any time.

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      Can two people become a team?

      Yes. A team consists of two or more riders.

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      How do I get copies of photos taken at the event?

      Photos taken by CT Challenge photographers will be posted for viewing and purchase after the ride at www.backprint.com/ctchallenge. Proceeds from the sale of photos support the CT Challenge.

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      How long do I have to do my fundraising?

      You have until September 28, 2012 to raise your required minimum. If you have not raised your minimum by that date, the balance will be automatically charged to the credit card you provided at registration.

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      Can I form a team later, after I've registered to ride as an individual?

      Yes. Just contact the CT Challenge Info Desk at info@ctchallenge.org with your request.

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      Will I be charged for my fundraising minimum when I register?

      No. You are charged only your registration fee when you register. You have until September 28, 2012 to raise your required fundraising minimum After that date, any balance remaining will be automatically charged to the credit card that you provided at registration.

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      What do I do if I need to withdraw from the ride?

      If you determine that you cannot ride on July 30th, consider riding as a virtual rider. You can still raise money and ride your miles at a different time and location, but you will have no required fundraising amount. This is a great way to make the Connecticut Challenge fit your schedule.

      If you need to withdraw from the ride altogether, please re-read the cancellation policy you saw before you registered. To be relieved of your fundraising requirement, you must send an email with your withdrawal request and receive an acknowledgment. Simply not showing up on the day of the ride, without previously notifying the CT Challenge and receiving an acknowledgment is not sufficient to be relieved from your fundraising requirement.

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